Privacy Policy

Template text. Replace every [PLACEHOLDER] and have a qualified adviser review this policy before the site goes live.

Who we are

This website is run by [PLACEHOLDER: registered business name], trading as TruewardHR, [PLACEHOLDER: business registration number and country].

For anything to do with your personal information, email info@truewardhr.com.

What we collect

When you use the contact form, email, call or message us on WhatsApp, we collect what you choose to share.

That is your name, organisation, email address, organisation size, the service you are interested in and your message.

We do not ask for sensitive information. Please do not include details about individual employees in a first enquiry.

How we use it

We use your details only to reply to your enquiry, arrange a discovery call and, if you go ahead, prepare a proposal. We do not sell your information or use it for marketing lists.

Our lawful basis is [PLACEHOLDER: lawful basis, for example your consent and our legitimate interest in replying to enquiries].

Who processes it for us

Formspree delivers contact form messages to our inbox. Read the Formspree privacy policy.

[PLACEHOLDER: confirm where Formspree stores data and any international transfer safeguards]

Email: Microsoft 365 holds our email.

WhatsApp: messages you send on WhatsApp are handled by WhatsApp, a Meta company. Read the WhatsApp privacy policy.

Hosting: Cloudflare hosts this website.

Our host may keep short-term server logs, such as IP addresses, for security.

Cookies and analytics

This website sets no cookies of its own. Cloudflare, which hosts and protects the site, may set a strictly necessary security cookie if it needs to check that a visitor is not a bot. Fonts are served from our own site, so no font provider sees your visit.

We use Cloudflare Web Analytics to count visits. It sets no cookies and does not collect personal information. If we switch on Plausible Analytics instead, it works the same way.

How long we keep it

We keep enquiry emails and form messages for [PLACEHOLDER: retention period, for example 24 months], then delete them, unless we go on to work together.

Your rights

You can ask to see the information we hold about you, correct it, delete it, or object to how we use it.

Email info@truewardhr.com and we will reply within [PLACEHOLDER: response time required by applicable law].

This policy is written to meet [PLACEHOLDER: applicable law, for example Kenya’s Data Protection Act 2019].

If you are unhappy with how we handle your information, you can complain to [PLACEHOLDER: supervisory authority, for example the Office of the Data Protection Commissioner].

Changes

We will update this page if anything changes. The date at the top shows the latest version.