Hospitality, hotels and resorts
Shift work and seasonal hiring, with records, recruitment and discipline kept consistent across departments.
Expert HR guidance, built around your business.
From compliance to performance, we give organisations the structure, fairness and confidence to lead their people well.
- Free 20-minute discovery call
- No obligation
- Any service on its own or within a retainer
Practical HR you can see working
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Hands-on, not hands-off
We do the work: audits, interviews, appraisals and payroll inputs, on site and remotely.
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Fair and compliant
Every process is fair, written down and checked against the law where you operate.
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You always know
A short monthly note shows what was done and what needs your decision.
TruewardHR · HR & People Advisory
Monthly HR note
Sample month · Sample client
Done
- Personnel files audited against the 11‑item standard
- Panel interviews held for the front office role
- Leave register brought up to date
In progress
- Appraisal templates for two sales roles
Needs your decision
- Approve the revised leave policy
How we can help
Use any service on its own, or draw on them all within a monthly retainer.
- Outsourced HR Retainer Senior HR support every month, from someone who knows your people.
- HR Compliance and Employee Records Employee records that hold up in an audit, dispute or inspection.
- Recruitment and Selection The right people, hired fairly, through a process you can trust.
- Performance Management Appraisals that measure what matters, and managers who can run them.
- Employee Relations, Discipline and Exits Difficult people matters handled fairly, on record and with care.
- HR Policies, Contracts and Documentation Policies people can follow, and contracts that say what you mean.
- Payroll Inputs and Statutory Support Accurate payroll inputs every month, with every deduction checked.
- Learning, Development and Culture Better conversations, stronger managers and a team that wants to stay.
- HR Advisory for Leaders A senior sounding board for the people decisions you cannot get wrong.
Industries and businesses we have worked with
Select a sector to see the HR work we typically do there.
Property, real estate and investments
Lean professional teams where every senior hire counts, with frameworks and policies that suit a head office.
Logistics and industrial real estate
Operational roles where reliability matters, with clear targets, fair improvement plans and records that hold up.
Manufacturing, furniture and interior design
Production, design and sales teams under one roof, with appraisals built for each role.
Education and faith‑based schools
Teaching and support staff, with policies and culture work anchored in the school's own values.
Multi‑branch retail and service businesses
Many sites, one standard: consistent payroll inputs, records and HR practice across every branch.
SMEs and owner‑managed businesses
Senior support that grows with the business, for owners who have been doing HR themselves.
Not listed here?
Tell us about your organisation and what is happening.
Discovery calls are free, take 20 minutes and carry no obligation.
Ways to work together
Every engagement starts with a discovery call.
Monthly Retainer
Ongoing fractional HR with a set rhythm: onsite days, advice between visits and a short note every month.
Request a proposal for Monthly RetainerProject Engagement
A fixed-scope piece of work with agreed deliverables, paid in milestones and handed over in writing.
Request a proposal for Project EngagementOn-Demand Recruitment
A recruitment fee for each role, used alone or alongside a retainer.
Request a proposal for On-Demand RecruitmentFrom first call to handover
- 1
Discovery call
A free 20-minute conversation about where your HR stands.
- 2
Diagnosis and proposal
We review records and issues, then send a written proposal.
- 3
Delivery
The work gets done, on site and remotely, with regular updates.
- 4
Review and handover
We review results and hand over documents your team can use.
Recent work
Clients are anonymised. We never share names, fees or headcounts.
Boutique resort
- Challenge
- Needed steady HR support and records kept to one standard.
- What we did
- A monthly HR retainer, including an employee file audit.
- Result
- A records standard, and front office roles recruited by panel.
Property and investments company
- Challenge
- Needed fair, consistent appraisals across nine roles.
- What we did
- Built a KPI appraisal framework, ran senior recruitment and reviewed policy.
- Result
- Nine roles on one framework, and policies reviewed for the CEO.
Logistics real estate firm
- Challenge
- A performance concern that needed a fair, structured response.
- What we did
- A 60‑day improvement programme with SMART goals.
- Result
- Progress tracked against clear, measurable goals.
Furniture and interiors manufacturer
- Challenge
- Different roles needed their own appraisal measures.
- What we did
- Eight role‑specific appraisal templates and branded HR documents.
- Result
- Appraisals fitted to each role, on documents in their own brand.
Private school
- Challenge
- HR policies needed to reflect the school's values.
- What we did
- Policy and culture work anchored in those values.
- Result
- A policy set grounded in the school's own values.
Multi-branch business
- Challenge
- Payroll changes arriving from nine branches each month.
- What we did
- Monthly payroll inputs prepared and checked for every branch.
- Result
- One checked set of inputs across all nine branches.
[PLACEHOLDER] Client testimonials
Two or three short quotes from clients, with their permission to publish. Anonymised is fine.
Start with a free discovery call
A free 20-minute call about where your HR stands and what would help most. No obligation. We will reply by email to arrange a time.